Posts Tagged ‘appropriate waiting’

ARE YOU TIRED OF WAITING?

June 21, 2017

 

 

Did you know that a new survey reveals that 86 per cent of Canadians say they’ve given up on their purchases and walked out of a business after waiting too long for service.

Department stores are deemed the worst offenders with 78 per cent of customers say they’ve bailed out.

More than half have left a bank or convenience store in frustration. Two-thirds say they’ve given up on public transit and half have abandoned a medical facility.

Have you walked out of any of these places? Other places?

How long are you prepared to wait?

On average, consumers said eight minutes was enough time to wait in a grocery store and they’d give up after 15 minutes; they’d wait up to 22 minutes for public transit and 81 minutes to see a doctor before they walked out.

What is your experience waiting in these places? Other places?

How long do you think it is acceptable to wait?

Now, if you want to read how others handle this subject check out Larry Chung at IHateBadService.ca

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ARE YOU TIRED OF WAITING?

August 30, 2008

Did you know that a new survey reveals that 86 per cent of Canadians say they’ve given up on their purchases and walked out of a business after waiting too long for service.

Department stores are deemed the worst offenders with 78 per cent of customers say they’ve bailed out.

More than half have left a bank or convenience store in frustration. Two-thirds say they’ve given up on public transit and half have abandoned a medical facility.

Have you walked out of any of these places? Other places?

How long are you prepared to wait?

On average, consumers said eight minutes was enough time to wait in a grocery store and they’d give up after 15 minutes; they’d wait up to 22 minutes for public transit and 81 minutes to see a doctor before they walked out.

What is your experience waiting in these places? Other places?

How long do you think it is acceptable to wait?

Now, if you want to read how others handle this subject check out Larry Chung at IHateBadService.ca